Support

How can I cancel my order?

If you wish to return or cancel your order, the best option is to go to the Shipping and Returns form and fill out the product return form. Once this has been filled out, site admin will review your purchase and speak to the seller and review the case. If seller accepts the return, you can send your item back and be refunded, however if there is a problem, we can step in and review the case.

When can I expect refund for my returned item?

Our admin will wait to be notified by the seller that the item has been returned and process a PayPal or card refund, which can take 10-14 days to process. It is best to use PayPal and you are covered for any problems with orders.

I don't remember my password. Help!

If you have forgotten your password, don’t worry! Click here to be redirected to the lost password page and you will be sent an email to your login address and you can create a new password via the email.

Further Support...

If you still have questions or unsure about any issues, please use the support form on the left and we will get back to you as soon as possible, or send an email directly to: admin@guiandsell.gy

Support Form

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